Masseria Cardillo

Struttura decadente. Servizi inadeguati ad un quattro stelle. Ho soggiornato per due giorni in una camera situata sopra le cucine del ristorante. La notte siamo stati affumicati come dei salmoni dalle esalazioni della cucina. Stanza inadeguata: poche prese elettriche. Aria condizionata inadeguata. Nella terrazza ad uso della stanza i sole comincia a battere prepotente sin dall’alba senza manco un pergolato o un ombrellone per ripararsi dal sole. In camera manco un bollitore per farsi un caffe’ solubile. Bagno piccolo, stretto e manco dotato in un gancio per appendere l’asciugamano dopo la doccia. La colazione cosi’ cosi’ ma con personale gentile. Qualcuno di voi ha mai bevuto in un bicchiere di plastica a colazione in un 4 stelle? Gestione della struttura decadente. La piscina sarebbe anche bella ma ci ho trovato le uniche due sdraio disponibili sfondate e la folla di Ferragosto, peggio che una piscina comunale

Amazing place! Excellent wine!

Very poor experience on the service side. While location is very nice and food overall is good (in house dessert are not and there is no choice of beers-only one available), the service is the worst I have ever experience. List of wine is printed on a flying paper, but what is worst it is the ownership of the restaurant. We asked in advance for a menu of the day, and they never provided it, saying that they will decide on real time the same day. We (a party of 16) kindly asked in Advance not to have peas and fava beans in the menu as we got people allergic to it, and guess what? One of the only 3 appetizers available got peas and fava beans in it. We have been told that they will replace it for the allergic people but they never delivered. Last but not least, the worst experience has been when time to pay. There was an issue on the banking circuit system, which was of course out of our control. The owners, created an hostile climate, never providing an easy solution, but instead reversing to us the issue, saying that their payment system was working and that there should have been an issue in the banking system which they were not responsible for….therefore it was our issue. They called the banking circuit and told us that we should have waited there for an answer. The situation was embarrassing and hostile. We need to collect cash to get out of there. The professionality of the leadership was very poor/amateur and very far from what to expect in a decent quality restaurant. Strongly suggest people to avoid this place

Top of the Top.

excellent in every way