If you’re a tourist, I would avoid this place. I stopped here and bought a couple of pastries and drinks. The man working there, who I assume was the manager or owner, was rude and visibly grumpy from the beginning. When I used the toilet, I noticed there was no soap. I politely let a female staff member know, and she immediately tried to fix it. When she needed his help, however, he seemed annoyed, reluctantly came over, and started making grumpy comments in Italian in front of us. Firstly, this is your café — making sure there is soap in the bathroom is a basic hygiene responsibility, not an unreasonable request from a customer. Secondly, there is absolutely no reason to make customers feel uncomfortable simply because they are tourists or don’t speak Italian. You cannot happily take money from international tourists while acting irritated when they cannot communicate with you in your native language. People travelling through Europe cannot realistically speak the language of every country they visit. Basic courtesy and respect require no translation. Non si può volere i soldi dei turisti e poi trattarli con maleducazione perché non parlano italiano. La gentilezza e il rispetto non hanno bisogno di traduzione.
